NO FAQS - 質問

What size should I choose?

We have 3 different sizes available;

• S-M (SMALL 'TO' MEDIUM)
• M-L (MEDIUM 'TO' LARGE)
• L-XL (LARGE 'TO' XL)

All our items have a slightly oversized fit, however, we recommend you remain true to size, unless you know a specific size you prefer.

e.g a normal size SMALL would be a S-M, a normal size MEDIUM would be a M-L, a normal size LARGE would still be a M-L & a normal size XL would be a L-XL.

The same applies to tracksuit bottoms. 

If you need further guidance regarding sizing please refer to the size chart below or you can contact us on our socials or by email at welivetoserve@nobynicholasomen.com;

PIT TO PIT MEASUREMENT IN ICHES (1/2 THE CHEST)

SIZE	T-SHIRT	SWEAT	HOODIE
S-M	22"	23"	23"
M-L	24"	25.5"	26"
L-XL	26"	27.5"	28"

How long will my order take?

We always aim to dispatch any orders within 24 hours even if we have to sacrifice our sleep. You will receive an update once your order has been dispatched.

UK orders are received within 1-3 working days either by postage or sometimes we send Jason on a bike to keep him busy, so if a very well dressed young man is standing outside your house with a mysteriously good looking parcel,do not be alarmed...

For international orders, it can take between 1-2 weeks depending on the dispatch options to your country and customs checks, but we always go for the fastest available and will send you a tracking number for updates. 

What to do if I have not received my order?

All products will have a tracking number. You can check your items progress on https://www.royalmail.com/track-your-item. If you haven't received your order within 1 weeks for the UK or 14 days for international orders, please e-mail and we will track it down for you. Please include your full name and order number.

Do you accept returns or exchanges?

We live to serve. Please go to our returns & refunds page and follow the steps to initiate.

Why was my order refunded?

Orders can and will be refunded if they are flagged by our system as being possibly fraudulent orders. The most common reason is that customers place an order using a proxy internet connection. Any orders placed using a proxy internet connection will automatically be flagged and refunded.

If you are struggling for any reason to place an order and are in fact a real person over the age of 60 with a spouse, 5 kids, a property empire & a 9-figure net worth please do not contact us and consider retirement.

We always reserve the right to cancel any order as we see fit, please see terms of service.

If you need anything else…

Don’t hesitate to contact us on our socials or by email at welivetoserve@nobynicholasomen.com